Tario POS: turning it on, setting it up and selling
Tario POS is a point-of-sale add-on bought on top of any plan, the free one included. It has its own screen at /pos, per-location staff roles that do not use plan users, and its own document counter.
If you are not signed in, Tario asks you to log in and opens your current company.
Steps
Turn on the add-on in Settings → My subscription, Tario POS card, with Add monthly (US$19) or Add yearly (US$180), plus VAT. It includes 1 location, 3 terminals and unlimited staff; with Number of extra locations and Update locations you add locations at US$9 a month each (3 more terminals per location).
Tario POS appears in the side menu and opens /pos. In the Settings tab create the Locations and Registers; for a restaurant, also Kitchen stations, Tables and Modifier groups, and in Product setup choose which products are sold at the POS.
In Staff access add each person by e-mail, pick their POS role (Manager, Cashier, Waiter or Kitchen) and their Allowed locations. Tick Main Tario access (uses a seat) only if they also need the accounting workspace; without it they do not use plan users.
To take online card payments, fill in Merchant ONVO connection with your store's ONVO merchant account ID and ONVO secret key, and register the Webhook URL in that account. It is separate from the card you use to pay your Tario subscription.
To sell, Open register with the Opening cash, choose the Order type (Retail, Dine-in, Takeout), search or scan the products and click Take payment. Combine Cash, External card, SINPE / bank transfer or ONVO hosted checkout with Add payment, and hand over the receipt with Print receipt or Email receipt.
A paid sale cannot be edited: a Manager opens it from History and uses Refund, choosing quantities, amounts per payment and whether to Return items to stock. If Hacienda rejects the document, Correct rejected document issues a replacement without charging again.
At the end of the shift, Close register: count the Counted cash for each currency and Tario compares it with the Expected cash, showing the Difference. Managers see Sales, Refunds, Net sales, Unresolved payments and Fiscal issues in Reports.
Tips
- POS documents do not use the plan's invoices: they have their own fair use of 10,000 a month. At 90% the POS shows a banner and the owners get an e-mail.
- POS sales are posted to accounting, move stock and go to Hacienda through the same services as the rest of Tario.
Common errors
| Code or message | What it means | How to fix it |
|---|---|---|
Your Tario POS subscription includes :count location(s). Add an extra location from Billing to open another. | You tried to create or reactivate a location above the limit you pay for. | Add locations with Number of extra locations in My subscription, or deactivate a location you do not use. |
Configure this company's ONVO merchant connection first. | You chose ONVO hosted checkout before setting up the store's ONVO account. | Complete Merchant ONVO connection in the POS settings or take the payment another way. |
Reconcile unresolved payments before closing this register. | There is an unconfirmed online payment on that register. | Open the order and use Check payment or Verify payment until it is confirmed or failed, then close the register again. |
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