Receive and answer supplier documents
Your suppliers' XML files reach the Reception inbox by email, manual upload or API; there you review the classification, accept or reject, and Tario sends the receiver message to Hacienda.
If you are not signed in, Tario asks you to log in and opens your current company.
Steps
Documents arrive three ways: forward the email with the supplier's XML to the reception address shown on the screen (any address on that domain works: the company is identified by the receiver ID inside the XML), use Upload XMLs (XML, PDF or ZIP, up to 50 files) or send them through the API.
The list shows Vendor, Document, Subtotal, IVA, Total and Status; the Pending validation, Ready to send and Messages sent chips filter the inbox, and next to the date you see the deadline: Due in :days business days, Due today or Window closed.
Click the eye (View detail) to open the review: amounts with Creditable IVA, Activity code, Duplicate check (by clave) and each line with its Classification (product type · IVA) and where it came from: Suggested by AI, From your last purchase from this supplier, From the CABYS code or From the XML tariff and unit.
Choose Accept, Accept partially (only part of the IVA is creditable) or Reject. When accepting you can correct IVA, Product type (Good, Service, Fixed asset) and Activity code; the activity is your company's, the one that justifies deducting this purchase, not the supplier's, and it applies to every line. To change a line's product or account use Open purchase bill and edit the bill.
To reject, write the Rejection reason (160 characters maximum; the supplier reads it). A rejection records neither the bill nor the IVA.
Once you confirm, the row changes to Accepting…, Partially accepting… or Rejecting…: Tario signs the receiver message with your certificate and sends it to Hacienda; the list refreshes on its own until it shows Accepted, Partial or Rejected. If you see Could not be sent, select the row and use Retry messages; Query Hacienda asks for the status of the ones already sent.
You have 8 business days, counted from the day after reception, to answer; if you don't, Hacienda treats the document as accepted. Turn on Automatic acceptance of received documents in Settings → Hacienda so Tario accepts whatever is still unanswered when the window closes (only if Hacienda confirms the document).
For several at once, select rows and use Classify automatically, Accept selected or the Approve :count reviewed button in the header; Download ZIP downloads the XML files of the current filter.
Tips
- An accepted document appears in Bills with its creditable IVA and adds to accounts payable; a rejected one does not affect balances or the dashboard.
- With rows selected you can ask Tario AI, for example "Classify the lines" or "How much IVA can I credit?".
Common errors
| Code or message | What it means | How to fix it |
|---|---|---|
Could not be sent | The receiver message did not reach Hacienda: connection down, expired certificate or invalid ATV credentials. | Check Settings → Hacienda, select the row and use Retry messages. |
Window closed :days business days ago | The 8 business days passed without an answer; Hacienda already considers the document accepted. | Answer anyway so the classification and IVA are recorded, and turn on automatic acceptance so it does not happen again. |
Not accepted automatically: Hacienda does not confirm this document (status: :status) | Automatic acceptance queried the clave and Hacienda does not report it as accepted, so Tario did not answer on your behalf. | Check that the document is genuine (ask the supplier for the XML) and accept or reject it manually. |
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